Refund Conditions

Cancellation Policy

In case of cancellation more than 7 days before the chosen activity date: 100% refund or credit note depending on the reason of the cancelation and depending on the chosen activity.

The total amount will be invoiced in case of no show and if the activity is not honoured. No refund is possible after the event.

Reprogramming policy

Depending on the chosen activity, a reprogramming request can be accepted if made 48 hours in advance.

In the absence of a reprogramming request 48 hours in advance, the request will be refused and no refund will be made.

The programs are not cancellable due to bad weather, only the partner is able to judge on the possibility of carrying out an activity for your safety and according to the orders received by the authorities.

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